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Comments and Complaints

Filing a Comment or Complaint About:

The California Department of Alcohol and Drug Programs (ADP) is committed to providing excellent customer service. If you have comments or complaints about ADP services, please email our Office of External Affairs.

Your Service Provider

If you wish to file a complaint about a licensed or unlicensed alcohol and/or other drug service provider, please print and complete the Complaint Form and mail or fax the form to the address below:

Department of Alcohol and Drug Programs
1700 K Street
Sacramento, CA 95811
FAX Number: (916) 445-5084

Complaints may also be reported by telephoning or Emailing the appropriate licensing branch listed below:

Driving-Under-the-Influence (DUI) Program Branch
(for Driving-Under-the-Influence Programs)
Email DUI
Telephone Number: (916) 322-2964

Program Compliance Branch
(for Residential Adult Alcoholism or Drug Abuse Recovery
or Treatment Facilities)
Telephone Number: (916) 322-2911

Policy and Program Support Branch
(for Programs that Use Methadone and LAAM as Medication)
Telephone Number: (916) 322-6682